Refund Policy

Refund Policy

At 90’s Delight, we want you to be completely satisfied with your purchase. However, please note that we do not accept returns. We only offer refunds for eligible products, as outlined below.

Eligibility for Refunds

• Refund Period: You may request a refund within 24 hours of receiving your order.
• Product Condition: Items must be unused, in their original packaging, and in the same condition as received.

Uncut Video Proof Requirement
To ensure a smooth and fair refund process, we require an uncut video showing the entire unboxing process. This video should clearly include:

• The sealed package with visible tracking details
• The process of opening the package
• Any damage or defects in the product

This video evidence is essential for verifying claims and facilitating a faster resolution.

Refund Process

1. Refund Request: Contact our customer support team within 24 hours of receiving your order to request a refund. Please include your order number, a description of the issue, the items for refund, and the uncut video showing the unboxing process.
2. Video Verification: Our team will review the provided video to assess the issue.
3. Refund Approval: Once approved, your refund will be processed within 1-3 business days and will be credited in 3-7 working days.
4. Refund Method: Refunds will be issued to your original payment method.

Important Notes

• Refund requests without the required video proof or incomplete footage cannot be processed.
• We do not accept returns.

For any further assistance or inquiries, please contact our customer support team.